20 Aug, 2026

Fixfb.co.uk

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Privacy Policy

3 mins read

Privacy Policy

This Privacy Policy explains how fixfb.co.uk (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website or use our services. We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant data protection laws.

1. Information We Collect

When you use our Website, we may collect the following information:

  • Personal Data: Name, email address, phone number, and other contact details you voluntarily provide (e.g., when completing forms or contacting us).

  • Technical Data: IP address, browser type, device information, and pages visited.

  • Marketing Data: Preferences for receiving marketing communications and your interactions with our content.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our services.

  • To respond to enquiries and support requests.

  • To send you updates, marketing communications, and promotional offers (where legally permitted).

  • To analyse website usage and improve user experience.

  • To comply with legal obligations.

3. Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Consent – where you have given clear permission (e.g., subscribing to our newsletter).

  • Contract – where processing is necessary to provide a service you have requested.

  • Legal Obligation – where we must comply with the law.

  • Legitimate Interests – where processing is necessary for our business interests and does not override your rights.

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Trusted third-party service providers who help us operate the Website and deliver services (e.g., hosting providers, analytics tools).

  • Regulatory or legal authorities when required by law.

5. Data Retention

We keep personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your personal data.

  • Restrict or object to processing.

  • Request transfer of your data to another service provider.

  • Withdraw consent at any time (where processing is based on consent).

To exercise your rights, contact us at [Insert Contact Email].

7. Cookies

We use cookies to improve your browsing experience and analyse website traffic. You can manage or disable cookies in your browser settings. For more details, see our [Cookie Policy] (if applicable).

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

9. International Transfers

If we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the ICO or European Commission.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

FixFB
Website: https://fixfb.co.uk
Email: info@fixfb.co.za

If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.